Community Standards of Conduct


Welcome to ElderCare Online’s community and support services. Our vision is to provide interactive services for you to connect with professionals and other caregivers to reduce isolation and lack of knowledge. That means chat sessions, a message board, experienced mentors and opportunities to "Ask the Expert." As with all of our activities, we strive to incorporate compassion, friendliness, integrity and wisdom.

If you share our vision, then you are welcome to participate. Please review the following "Terms of Service," Etiquette Standards and Guidelines and Help Files.

Every Community must have rules to function effectively; by participating in our Forums, you agree to the following Community Terms of Use. By visiting ElderCare Online, you are agreeing to uphold the Standards of Conduct and abide by our rules. We can not assume responsibility for content posted to the site by other members and visitors (although we will make efforts to remove inappropriate materials at our discretion). If you break the rules, you may be banned from community activities.

What Makes a Good Community Member?

All participants agree to:

  • Treat all community members with respect;
  • Not post your personal information or the personal information of others. However, you are encouraged to include a "signature" file at the end of each of your message board posts;
  • Never rely solely on chatroom or bulletin board postings when make medical, financial or legal decisions;
  • Use good judgement and consider that financial, legal and medical decisions that work for one person may not work for everyone else;
  • Refrain from posting commercial advertisements, spam and unrelated or irrelevant information;
  • Completely refrain from profanity;
  • Not post copyrighted material unless you have explicit permission to do so;
  • Share your experiences freely; and
  • Help where you have the experience or ability.

ElderCare Forum Community Message Board

Considering the real-time nature of this bulletin board, it is impossible for us to review messages or confirm the validity of information posted. Please remember that while we actively monitor the contents of posted message, we are not responsible for any messages posted by registered and unregistered users. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of ElderCare Online or any entity associated with it.

Any user who feels that a posted message is objectionable is encouraged to contact us immediately by email to bb@ec-online.net. We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary. This is a manual process, however, so please realize that we may not be able to remove or edit particular messages immediately. Just because your post has been removed does not mean that it was inappropriate – from time to time, we archive older discussion threads or clean the board up to make it work faster.

You agree, through your use of this service, that you will not use this bulletin board to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violative of any law. You agree not to post any copyrighted material unless the copyright is owned by you or by ElderCare Online.

Although ElderCare Online cannot review the messages posted and is not responsible for the content of any of these messages, we reserve the right to delete any message for any or no reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless ElderCare Online, Madrona Park, Inc. (the makers of the bulletin board software), and their agents with respect to any claim based upon transmission of your message(s).

ElderCare Online also reserves the right to reveal your identity (or whatever information we know about you) at the request of law enforcement authorities in the event of a complaint or legal action arising from any message posted by you. Please note that advertisements, chain letters, pyramid schemes, and solicitations are inappropriate on this bulletin board.

All postings become the property of Prism Innovations, Inc. and may be used in promotional materials, incorporated into articles or reused throughout the site and other media properties owned by Prism Innovations, Inc. If we use your stories, tips or other input, we will make sure that your identity remains hidden and that your privacy is not compromised. Whenever possible, we will contact you before publication.

Click here to Register for the ElderCare Forum (not required)...
Click here to access the ElderCare Forum…
Click here to review the "Smilies" Legend…
Click here for the Forum Help Files…

Elder Caregiving Chatroom

The Elder Caregiving chatroom is a place for real-time discussion with other caregivers and professionals. We host several regular sessions each week where caregivers meet with a moderator to discuss relevant topics, chat with each other and relieve the isolation that caregiving often causes.

We call our sessions "discussion groups" because we think of them not as "chat" sessions (which tends to mean a place for idle chit chat) nor as "support groups" (because we don’t claim that they are therapeutic or a substitute for in-person support groups). Having said that, we emphasize that these discussion groups have been a lifeline to caregivers.

When you attend one of our discussion groups, we ask that you adhere to these standards of conduct:

  • Do not type in all CAPS. It is considered to be shouting and is offensive;
  • Follow the lead of the moderator/host. If s/he asks that you hold your question, please respect that;
  • When you enter the chatroom, please greet the attendees and wait to pose your question until there is a lull in the current conversation;
  • Share your experiences and personal care situation with the other participants;
  • Do not share very personal information, including phone number or mailing address, in the general chatroom, unless you really want the attendees to know it. Note that edited transcripts will be made of sessions with special guest hosts;
  • In general, stick to the topic of discussion, but don’t feel completely restricted to it. All eldercare and Alzheimer’s Disease discussions are encouraged;
  • Yes, sometimes it is OK to joke and chatter. But if a new visitor enters the room, please settle back onto the topic; and
  • Do not disrupt the normal flow of conversation.

Click here to view the current Schedule of Chats…
Click here to enter the Chatroom…
Click here for a Help Document…
Click here to view a list of "Emoticons"…

Caregiver Support Network

ElderCare Online serves as a launching point for other interactive support services beyond those presented on its site. The Caregiver Support Network is designed to help caregivers find other online support services such as chatrooms, e-mail discussion groups and experienced caregivers who have wisdom to share.

At the core of the Caregiver Support Network are the Mentors who present mini-websites with their own inspirational passages and practical articles. We also have a short directory of e-mail discussion lists. The "Ask Casey" feature allows you to submit questions to ElderCare Online. Unfortunately, we can not guarantee that your question will be answered immediately. Your best bet is to post your question to the appropriate section of the ElderCare Forum.

Click here to visit the Caregiver Support Network…
Click here to enter the ElderCare Forum…

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